AOG Controller

Website United Airlines

Job Details


Qualification  Any Graduate
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  USD 28 To USD 32 Per Hour


Key Responsibilities:

AOG Controllers are responsible for providing logistical parts support for grounded aircraft throughout the United System. The AOG Controller supports 24/7 Logistical Operations to ensure the timely processing of AOG material and tooling requests.

  • Coordinate the logistics effort in support of AOG A/C and Placard/MEL/DF/CF recovery activities and Loans, Borrows, and Accommodation Sales
  • Work closely with the Maintenance Control Supervisor to identify AOG parts requirements and figure out the best method of acquiring parts using company inventories
  • Coordinates with Engineering, Internal/External Shops, Inventory Planning, and Boeing and Airbus Technical Support to resolve accurate part(s) needed for maintenance requirements
  • Purchase aircraft parts from OEMs (Original equipment manufacturers), Boeing/Airbus, other airlines, and aircraft parts brokers at the best overall cost to the company to support unplanned events
  • Initiates purchase orders and ensures receipt, payment, and finalization
  • Develop metrics to measure and report departmental activity and service levels
  • Support GeM Missions
  • Coordinates worldwide engine movement and tracking
  • Provide AOG Tooling movement and tracking
  • Borrowing aircraft parts from other airlines
  • Loan and accommodation sales of company assets to other airlines
  • Air charter logistics activities to support OOS aircraft, materials/mechanics
  • Responsible for providing a safe and enjoyable working environment through timely and effective communication, with emphasis on Dignity and Respect
  • Schedules borrowed part removals within the first 24 hours of borrow inception and work closely with the line stations to ensure labor availability
  • Coordinates with Engineering, Inventory Planning, and Boeing/Airbus Technical Support to resolve correct part (s) needed for borrow removal and determines the best method of obtaining parts
  • Initializes and deletes serial numbers in the SCEPTRE database (IMS) as vital (Special access required from Q.C.)
  • Works closely with the Repair and Modification Group/Internal Repair Shops to expedite parts required to effect the removal of costly borrowed parts
  • Performs all the duties of the AOG job function as required
  • Informs the coordination of engine transportation and critical parts via United, other airlines, or vendors
  • Develops and maintains strong airline and supplier relationships
  • Enhance Loan revenue generation for United, while ensuring UAL’s Service Level targets are maintained throughout the Loans process
  • Determines the fastest and most efficient means of transportation
  • Coordinates complicated off-line parts transfers between other airlines, suppliers, and courier service
  • Communicates with the owners and representatives of charter aircraft services to arrange charter flights, negotiates the cost of charters
  • Identifies packaging requirements and determines appropriate aircraft type needed to handle
  • Set up part numbers in the SCEPTRE database in off hours
  • A Material Coordinator is required to use and understand various Corporate and Government regulated manuals. These include the General Maintenance Manual, the Illustrated Parts Catalog (I.P.C.), the IATA Dangerous Goods Manual, various Service Bulletins, and different Engineering Change Request Authorizations (E.C.R.A.)
  • Develop and maintain individual Go Forward Goal performance
  • Conduct self audits, ensuring compliance with documented policies and procedures

United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed:

  • Associate/Technical or Equivalent Work Experience may substitute
  • Minimum 5 years of job experience in the airline, logistics, or related field
  • Knowledgeable in Logistics Control and Airline Operations
  • Strong Analytical and Communication Skills
  • 12 hours shift schedule
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

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