Business Analyst

Website Jesta I.S.

Job Details


Qualification  BBA
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  CAD 67000 To CAD 73000 Per Year



The key responsibilities of a Business Analyst are to assist with new client implementations: provide analytical support to maximize product performance, and making recommendations on best practices and help deliver value to the end user. Key tasks include:

  • Define and document client application requirements, via Functional Specification
  • Configure Retail applications and deliver training for end-users
  • Prepare and execute test plans
  • Support client testing activities
  • Plan, organize, lead, monitor, and deliver application development initiatives
  • Drive issue identification and resolution, pre/post Live
  • Manage client expectations and timeline commitments
  • Ensure control of the schedule, budget, and scope

Required Skills & Abilities:

  • Strong problem-solving skills.
  • Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences as well as communicate as effectively to individual contributors as with executives
  • Ability to influence, persuade and negotiate to achieve desired outcomes
  • Effective interpersonal skills and a strong client service focus including demonstrated flexibility and client advocacy
  • Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with the ability to quickly learn new applications
  • Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices in order to deliver value to the client
  • Ability to multi-task in a fast-paced atmosphere

Required Experience:

  • 3+ years of proven BA experience
  • Experience with retail, wholesale, and/or manufacturing industry IT systems experience will be a plus

Additional Requirements:

  • Some travel may be required from time to time
  • Working Knowledge of SQL, Oracle