Data Coordinator

Description

The Data Coordinator will be responsible for working on confidential background check records including, but not limited to, downloading and reviewing information from multiple databases, following up with individuals via email and phone, updating records trackers, and preparing digital files with relevant documents for review and supporting. This position is a part-time seasonal position and cannot work more than 1200 hours per calendar year.

Responsibilities

• Verify open records that are currently backlogged.
• Be able to combine confidential data related to criminal backgrounds from multiple sources as well as identify which ones need further follow-up. These include external and internal databases.
• Use databases to download and decrypt background-related information; save the files on a secure shared drive with the specific naming convention.
• Communicate with individuals over email and phone to obtain further information.
• Update fields in spreadsheet trackers and use a tracker to report on daily progress.
• Report out daily on completed and outstanding records as well as reasons for why they are outstanding.
• Identify active and stale records and determine the next steps.
• Other duties related to this project as assigned.

Experience

• 2-3 years of working with employee records and databases.

Knowledge, Skills, and Abilities

• Experience with MS Office, and Google suite including using Google Drive for collaborative work.
• Using spreadsheets and skilled at using functions such as lookup and pivot tables.
• Ability to quickly learn how to use new applications and systems.
• Good customer service and communication skills.
• High standards of support personnel, ethical behavior, and professionalism; able to maintain objectivity and confidentiality with highly sensitive information.