Sr. Analyst, Change Management

Bachelor’s degree in business administration, or a related field.

• Knowledge of instructional design, content creation, or related field
• 3+ years of experience in change management or business analysis.
• Proven ability to work with stakeholders and communicate effectively.
• Excellent analytical and problem-solving skills.
• Proficiency in using Canva, MS Office Advance Skills (POWERPOINT & EXCEL), instructional design principles, adult learning theory, and instructional design models (e.g., ADDIE, SAM, AGILE).

Experience

• Support the Change Management team in the development and delivery of training programs on change management.
• Develop and maintain change management documentation.
• Conduct research on change management best practices.
• Stay up to date on industry trends and developments in change management.
• Experience in conducting workshops to analyse business requirements, performing detailed impact analysis,and helping business team with inputs for system requirements documents in-line with business value.
• Liaise with business team, understand their requirements/demand, translate it in an executional form, implement the changes with the help of technical delivery teams.
• Understand and create documentation for end-to-end businesses processes.
• Participate in discussions with internal/external stakeholders besides immediate circle of interaction.
• Liaise with consultants and Business Leaders to document business processes effectively.
• Ensure that various project documents, manuals etc. are kept up to date.

Job Details