Courses Descriptions
"Learn powerful strategies for mastering influence and negotiation to drive better outcomes in business and personal interactions."
Understanding Influence vs. Manipulation
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The Psychology of Persuasion
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Key Principles of Ethical Influence
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The Role of Trust and Credibility
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Self-Assessment: Your Current Influence Style
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The Power of Rapport in Influencing Others
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Verbal and Non-Verbal Communication Skills
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Active Listening and Questioning Techniques
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Emotional Intelligence in Negotiation
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Tailoring Your Communication Style
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Types of Negotiation (Distributive vs. Integrative)
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Preparation Techniques for Successful Negotiation
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BATNA, ZOPA, and Other Key Concepts
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Structuring a Negotiation Conversation
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Case Studies: What Great Negotiators Do Differently
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Recognizing and Addressing Objections
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Reframing Challenges as Opportunities
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Conflict Resolution Techniques
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Dealing with Difficult Personalities
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Maintaining Control and Composure Under Pressure
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Influence and Negotiation in Leadership, Sales, and Teamwork
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Remote and Digital Negotiation Dynamics
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Building Long-Term Influence Through Relationships
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Ethics and Sustainability in Negotiation Outcomes
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Action Plan: Developing Your Personal Influence Strategy
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