Courses Descriptions
This course is designed to equip learners with the essential skills needed to provide effective remote IT support and troubleshoot common technical issues.
Understanding the Role of IT in Social Media Marketing
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Importance of remote IT support for digital marketing teams
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Common technical challenges in social media marketing
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Tools and software for remote IT support
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Essential IT infrastructure for supporting social media marketers
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Remote desktop and cloud-based troubleshooting tools
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Ensuring secure remote connections and VPN setup
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Common technical issues on Facebook, Instagram, Twitter, LinkedIn, and TikTok
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Resolving login, access, and account security problems
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Fixing issues with social media scheduling and automation tools (Buffer, Hootsuite)
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Handling API errors and third-party integrations
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Diagnosing website loading speed and downtime issues
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Fixing WordPress, Shopify, and Wix integration problems
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Troubleshooting tracking and analytics (Google Analytics, Facebook Pixel)
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Managing domain and hosting issues affecting social media campaigns
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Troubleshooting Facebook Ads Manager errors
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Google Ads account suspensions and reactivation
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Payment and billing issues in ad platforms
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Ad approval issues and compliance troubleshooting
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