Medical Administrative Assistant

Website Interior Health Authority

Job Details


Qualification  Graduation from a relevant administrative or business support program.
Industry  Private
Employment Type  Part Time
Work Hours  4 Hours
Salary  CAD 25 To CAD 35 Per Hour


Position Summary

Interior Health is hiring a Permanent Part Time (0.80 FTE) Medical Administrative Assistant (MAA) to join our IH Medical Administration team at the Royal Inland Hospital in Kamloops, B.C.

What will you work on?

Reporting to the Coordinator, Medical Administration, the Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.


  • Organizes schedules, books meetings, and arranges travel.
  • Prepares, monitors, and prioritizes correspondence.
  • Committee/Meeting support – takes care of the logistics and prepares agendas and minutes.
  • Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.
  • Assists the Quality Improvement team with document coordination resulting from critical incident reviews.
  • Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.
  • Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.
  • Assists medical staff with the location of policies, procedures, documents, and forms.
  • Disseminates information to medical staff from various stakeholders.
  • Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.
  • Provides information on requests to support the credentialing and privileging processes on-site.
  • Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.
  • Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.
  • Performs other related duties as assigned.

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

How will we help you grow?

We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the center of care. We also offer continuing education opportunities.


Education, Training, and Experience:

  • Graduation from a relevant administrative or business support program.
  • Three to five years of experience in an administrative support position, including experience working with various computer software programs.

Skills and Abilities:

  • Ability to work independently.
  • Ability to type 50 wpm and set up letters, reports, etc. in a professional format.
  • Superior computer and technical skills are essential.
  • Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.
  • Ability to operate videoconferencing, teleconferencing, and related equipment.
  • Superior written and verbal communication abilities.
  • Ability to organize high volume workload and set priorities.
  • Demonstrated customer-focused approach.
  • Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.
  • Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships.
  • Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.
  • Demonstrated ability to problem-solve effectively.
  • Ability to influence change and handle conflict.
  • Independent problem-solving and decision-making capabilities.
  • Physical ability to perform the duties of the position.
  • A cover letter is required.