Courses Descriptions
A Diploma in Hospitality and Tourism equips students with essential skills in customer service, hotel management, travel operations, and event planning, preparing them for dynamic careers in the global hospitality and tourism industry.
Overview of the Hospitality and Tourism Industry
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History and Development of Hospitality & Tourism
0:00:00
Key Sectors: Hotels, Restaurants, Travel, and Events
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Career Opportunities and Industry Trends
0:00:00
Customer Service Excellence in Hospitality
0:00:00
Hotel Operations and Management
0:00:00
Front Office and Housekeeping Management
0:00:00
Food and Beverage Operations
0:00:00
Revenue Management and Pricing Strategies
0:00:00
Sustainable and Eco-Friendly Hospitality Practices
0:00:00
Tourism Planning and Development
0:00:00
Tour Operations and Travel Agency Management
0:00:00
Destination Marketing and Promotion
0:00:00
Cultural and Heritage Tourism
0:00:00
Sustainable and Responsible Tourism
0:00:00
Principles of Event Management
0:00:00
Planning and Executing Successful Events
0:00:00
Handling Guest Relations and Customer Experience
0:00:00
Conflict Resolution and Service Recovery
0:00:00
Digital Marketing for Hospitality and Tourism
0:00:00
Hospitality Business Planning and Strategy
0:00:00
Financial Management and Budgeting
0:00:00
E-commerce and Online Booking Systems
0:00:00
Leadership and Human Resource Management
0:00:00
Internship/Capstone Project (Industry Case Study)
0:00:00
