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Course Details

Certificate Courses

IT Support Technician Training Course for Beginners

Certfee Diploma Courses

Institute: Certfee Diploma Courses

Certificate Type: Professional Certificate

Courses Descriptions

Learn IT support skills, troubleshooting, helpdesk operations, and system maintenance. Start a career as an IT support technician with practical training.

Overview of IT Support Technician Role
0:00:00
Key Responsibilities and Career Paths
0:00:00
Understanding Computer Hardware Components
0:00:00
Operating Systems (Windows, macOS, Linux) Basics
0:00:00
Software Installation and Configuration
0:00:00
Virtualization Basics and Cloud Computing
0:00:00

Introduction to Troubleshooting Methodologies
0:00:00
Diagnosing and Resolving Common Hardware Issues
0:00:00
Troubleshooting Software and Application Errors
0:00:00
Network Connectivity and Internet Issues
0:00:00
Remote Support and Helpdesk Tools
0:00:00
IT Documentation and Best Practices
0:00:00

Introduction to Networking and Network Devices
0:00:00
IP Addressing, DNS, and DHCP Basics
0:00:00
Configuring and Troubleshooting Wi-Fi and LAN Connections
0:00:00
Network Security and Firewalls
0:00:00
Introduction to VPNs and Remote Access
0:00:00
Hands-on Practice with Network Diagnostics
0:00:00

Fundamentals of Cybersecurity for IT Support
0:00:00
Recognizing and Preventing Malware, Phishing, and Ransomware
0:00:00
Antivirus and Endpoint Security Solutions
0:00:00
Backup Strategies and Data Recovery Methods
0:00:00
User Access Control and Security Policies
0:00:00
Compliance and IT Security Best Practices
0:00:00

Effective Communication and Customer Service Skills
0:00:00
Handling Difficult Customers and Resolving IT Issues Professionally
0:00:00
IT Support Ticketing Systems and Workflow
0:00:00
Certifications and Career Growth in IT Support (CompTIA A+, Microsoft, Cisco)
0:00:00
Job Search Strategies and Resume Building for IT Careers
0:00:00
Final Project and Course Certification
0:00:00

Institution

Certfee Diploma Courses
Certfee Diploma Courses

A Certfee diploma certificate boosts your CV, validates professional skills, increases job opportunities, and helps you qualify for better careers globally.

Certificate Type: Professional Certificate

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Courses Includes:

  • Price : ₦160,000.00
  • Institute : Certfee Diploma Courses
  • Durations : 32 Hour
  • Lessons : 30
  • Students : 0
  • Language : English
  • Level : Beginners Level
  • Certifications : Yes
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